KPI Guide

The KPI Guide provides more information on the most commonly come across key performance indicators in ProfitFocus benchmarks, reports, and published content. It details how we calculate these KPIs as well as what they measure and why it is relevant for dealerships to track their performance against them.

Select a departmental category below to get a better understanding of our KPIs.

• Total dealership
• New vehicle department
• Used vehicle department
• Finance & insurance department
• Parts department
• Service department

If you are looking for a particular KPI, you can use the search function (top right) of the site to narrow your results. Simply type KPI Guide followed by key words in the KPI description and search!